Complaints and warranty

All our products come with a 24-month warranty , which confirms our commitment to top quality and your satisfaction.

If you notice a technical defect, malfunction, or any irregularity in the operation of the product, please feel free to contact us - we are here to help you quickly and efficiently.

How to file a complaint?

Send us an email at info@enzoprofessional.eu
In the message, be sure to state:
- Order number or invoice
- Brief description of the problem
- Photos or video showing the defect (if possible)

Our team will review your application and contact you within 2 business days with further instructions.

What does the warranty cover?

The warranty is valid for 24 months from the date of purchase and applies to manufacturing defects and functional failures that are not the fault of the user.

What is not covered by the warranty?

Damage caused by improper use or maintenance
Mechanical damage
Wear and tear caused by regular use

We are at your disposal for any additional questions.
Your satisfaction is our priority.